Privacy policy

Effective Date: 15 January 2025

TN TEAM Inc. ("we," "our," or "us"), operating as Anda ("ANDA"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("joinanda.com") and use our mobile app ("ANDA"), collectively referred to as the "Services."

By accessing or using our Services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Services, including:

1.1 Personal Information

Name
Email address
Billing and shipping address
Payment information (processed securely through third-party payment processors)

1.2 Device Information

IP address
Browser type and version
Device identifiers and operating system

1.3 Usage Information

Pages viewed
Products purchased
App usage activity

1.4 Other Information

Communications with our support team
Responses to surveys or promotional offers

2. How We Use Your Information

We use the information we collect for the following purposes:

To process transactions and fulfill orders.
To provide access to digital products through the ANDA app.
To improve website and app functionality.
To communicate with you about updates, promotions, and support inquiries.
To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties as follows:

3.1 Service Providers

Payment processors (e.g., Shopify Payments, Stripe, PayPal)
Analytics providers (e.g., Google Analytics)
Cloud storage services

3.2 Legal Compliance

We may disclose your information if required to do so by law or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

Recognize your browser or device.
Store preferences and settings.
Analyze site traffic and usage trends.

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to:

Provide our Services.
Fulfill legal and regulatory requirements.
Resolve disputes and enforce agreements.

6. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data.
Opt-Out: Opt-out of promotional communications.

To exercise your rights, please contact us at help@joinanda.com.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

TN TEAM Inc.
60 Atlantic Avenue, Suite 200
Toronto, Ontario
Canada
Email: help@joinanda.com

This Privacy Policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.